[INFOGRAPHIC] Keeping Good Business: What Is Customer Experience & Why Should You Care?

 

The sales process has traditionally been focused on closing the deal at the end of an interaction with a new customer. However, customers start evaluating you from the beginning of your time communicating with them. From the first time they see your website or walk into your store, customers are making judgments about your business, so make sure they have only good things to find!

 

 
gs32j23 [INFOGRAPHIC] Keeping Good Business: What Is Customer Experience & Why Should You Care?

 

 

This article was written by Gillian KruseĀ of Examiner.com for CBS Small Business Pulse.

 

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