If the nature of your industry requires you to travel extensively, you should equip yourself with digital tools that will allow you to efficiently manage your business on the go. Thankfully, with the rise of high-speed mobile internet and a surge in the development of enterprise class applications, it’s now easier than ever to remain in contact with your team, address customer concerns and make real-time adjustments to your operation while on the road.
Gain unfettered internet access with Express VPN
Depending on where in the world your work takes you, you may end up in a country that severely restricts access to the internet. However, being able to access certain websites is essential to the operation of your business, so you’ll need a tool that will allow you to use the internet unfettered. Express VPN will allow you to access the information you need quickly and securely no matter which country you’re in at the time.
Keep your customers happy with Zendesk
Zendesk can be a real lifesaver for entrepreneurs who are sole proprietors or who don’t yet have the resources to maintain a full-time customer service staff. For a nominal monthly fee, Zendesk can collate and organize client and customer questions and complaints from a variety of communication channels. The 24/7 service also allows you to set up a self-service and automated response framework for your company, so you can have your needs met even when you’re unable to address them directly.
Stay connected with Skype
As Skype has more than 300 million active users, there’s a good chance you have this app installed on your mobile devices already. If you don’t, it’s highly recommended that you do so as soon as possible. Because Skype allows you to video or voice chat with your clients and staff anywhere in the world, it’s an invaluable communication tool.
Secure your smartphone with Prey
Since they do everything from handling calendars to managing banking information, losing a smartphone can be incredibly disruptive, especially if a phone is lost in a foreign country. In order to protect your most sensitive personal and professional information, it’s a good idea to install the Prey app on all your internet-enabled mobile devices. With it, you can track, lock or remotely wipe your devices before thieves can gain access to your data.
This article was written by Mario McKellop for Small Business Pulse